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Healthcare & Senior Living Operations Management

Leadership

Ronald C. M. Bergstrom, MBA, President Senior Living,
Older Adult Residences, Lifestyle Enrichment, and Care Continuum Specialist

Ronald C. M. Bergstrom, MBA

Ronald C. M. Bergstrom, MBA

Ronald C. M. Bergstrom has a diverse, successful professional history of recognizing, and actualizing organization’s unrealized potential with regard to market position, operations and finances, programs and services, people and relationships, and facilities. Bergstrom’s experience includes advancing to new levels of excellence and success Continuing Care Retirement Communities, living assistance and care residences; and older adult social support, care, and health care services providers.

Bergstrom has developed and executed strategic plans, leadership development plans, repositioning plans, site evaluation and optimization plans, and operations and financial performance improvement plans; as well as innovative facility construction, renovation, and renewal plans. He has also led pre-design focus groups; and prepared values statements, functional and operational programs, and desired architectural program elements for building construction, renovation, and renewal projects.

EDUCATION

Masters of Business Administration in Hospital and Health Service Administration
Cornell University 
Bachelor of Science in Business Administration
California State University – San Jose


LICENSURE, CERTIFICATIONS, FELLOWSHIPS

Licensed Nursing Facility Administrator, Washington State


WORK HISTORY
Lakeview Village 
(Continuing Care Retirement Community)
Lenexa, Kansas
President and Chief Executive Officer

Selected Accomplishments:

  • Leadership Restructuring Plan
  • Housing Market Downturn-Impact Mitigation Initiatives
  • Construction Project Cost Management Initiatives
  • Operations and Financial Management Improvement Plans
  • Investment Management Improvement Initiative
  • “Caring Fund” Program Formation
  • Philanthropic Enhancement Plan
  • New Residence Options

Presbyterian Village North
(Continuing Care Retirement Community),
Dallas, Texas
President

Selected Accomplishments:

  • Site Plan
  • Strategic Relations Plan
  • Leadership Development
  • Marketing Revitalization
  • Campus Renovation Planning
  • Philanthropic Support Enhancement
  • Operations Improvement Plans
  • Revenue Enhancement Plans
  • 186-residences expansion Plan: homes, townhomes, and apartment homes
  • Engineering Building Development
  • Health Center Renewal and Expansion Plan, including Values Statement; and Functional, and Architectural Programs
  • Medicare Short Term Rehab Center

Hillcrest Village
(Continuing Care Retirement Community),
Bartlesville, Oklahoma
Operating Manager

Selected Accomplishments:

  • Campus Design Planning
  • Financial Pro-forma Counsel
  • Community Relations
  • Operations Planning
  • Pre-Opening Activities
  • Market Positioning Planning
  • Intergenerational Planning
  • Marketing Planning
  • Regulatory Approvals

Timber Springs
( Care Continuum)
Nacogdoches, Texas
Operating Manager

Selected Accomplishments:

  • Campus Design Planning
  • Financial Pro-forma Counsel
  • Community Relations
  • Operating/Financial Plan
  • Pre-Opening Activities
  • Market Positioning Planning
  • Intergenerational Strategies
  • Marketing Planning
  • Regulatory Approvals

Central American Retirement Community,
Confidential Entity and Location
Contact Manager

Selected Accomplishments

  • Organizational Structure Research
  • Market Research Collaboration
  • Design Research
  • Community Design Planning
  • Financial Pro-forma Counsel
  • Operations Planning
  • Financial Plan Development
  • Pre-Opening Activities Plan
  • Infrastructure Rehabilitation
  • Gift Shop, and Dining Expansion
  • Pre-design focus groups; and preparation of Values Statements; and Functional, Procedural, and Architectural Space Programs for an 81-Apartment Building
  • Development, pre-sale, construction, occupancy of 81-Apartment Building with innovative, site optimizing design

Small Retirement Community Provider,
Kansas City, Missouri (confidential)
Consultant

Selected Accomplishments

  • Fair Housing Compliance Advice
  • Strategic Planning Assistance
  • Contract Development Assistance
  • Developed residential design
  • Identified innovative site solutions
  • Led pre-opening, occupancy activities

Cristwood Nursing and Rehab Center
Shoreline, Washington
Consultant

Selected Accomplishments

  • Administration of facility
  • Oversight of major wing remodeling
  • Identified solution that corrected a serious long-standing HVAC problem
  • Secured wing re-occupancy approval
  • Coordinated wing re-occupancy

Christian Health Care Center
Lynden, Washington
Consultant

Selected Accomplishments:

  • Advised administrator on market positioning
  • Reviewed facility development plans
  • Reviewed facility design, provided critique
  • Prepared alternative design options

 

Regional Continuing Care Services,
Providence Health System 
Anchorage, Alaska
Chief Operating Officer

Selected Accomplishments:

  • Defined, secured support of new Vision
    • for Continuing Care Services
  • Leadership Development
  • Operations Improvement Plans
  • Cross Entity Care Delivery and Coordination Improvement Plans
  • Secured $1,000,000 grant funding
  • Care and Service Integration Planning

Providence Extended Care Center 
Anchorage, Alaska
Administrator

Selected Accomplishments:

  • Recruitment of a physician, and a Director of Nursing
  • Recruitment of seven nurses from the Philippines
  • Facility Market Repositioning Plan
  • “Gentle Care” dementia care program
  • Establishment of dementia care unit
  • Operations Improvement Plan
  • Great Room(s) design/construction
  • Facility Redevelopment/Remodel Plan
  • Engineering Building development
  • Pharmacy Redevelopment Plan


Covenant Shores 
(Continuing Care Retirement Community),
Mercer Island, Washington
Executive Director

Selected Accomplishments:

  • Site Evaluation
  • Site Optimization Plans
  • Campus Repositioning Strategies
  • Marketing Revitalization
  • Operations Improvement
  • Stakeholder Relations Improvement


Saint Cabrini Hospital and Center on Aging
Seattle, Washington
Chief Executive Officer

Selected Accomplishments:

  • Development of State’s first Hospital-Based Skilled Nursing Facility
  • Geriatric Assessment Program
  • Development of Specialty Geriatric Medicine Care Product, Nursing Unit
  • Recruitment of two Geriatricians
  • Development of Senior Clinic Network
  • Development of Surgery Center a top parking garage
  • Development of Urgent Care Center product


Covenant Shores Health Center,
Mercer Island, Washington
Executive Director

Selected Accomplishments:

  • Design Innovations Research
  • Structured, conducted pre-design focus groups; developed Values Statements; and Functional, Procedural, and Architectural Space Programs for 43-bed health center
  • Negotiated purchase of licensed beds
  • Secured Certificate of Need approval
  • Secured planning area bed transfer


Columbia Lutheran Home
Seattle, Washington
Consultant

Selected Accomplishments:

  • Advised board on strategic planning
  • Prepared strategic positioning options
  • Assisted Administrator on business planning
  • Catalyst for development of Club 24 – Senior Living at Home

University Teaching Hospital,
Lusaka, Zambia
Consultant

Selected Accomplishments:

  • Operations and Financial Management Improvement Plans
  • Facilities Planning
  • Strategic Planning
  • Community Relations enhancement planning
  • Leadership Development

Saint Cabrini Hospital
Seattle, Washington
Chief Executive Officer

Selected Accomplishments:

  • Developed Strategic Plan
  • Accomplished Market Repositioning
  • Operations Improvement
  • Facilities redevelopment
  • Development of multiple new services
  • Formation of 4-office medical group
  • Planning, development of Surgery Center built atop parking garage
  • Development of Urgent Care Center

Cabrini Cares Senior Clinic Network
Chief Executive Officer

Selected Accomplishments:

  • Market Needs Assessment
  • Strategic Planning
  • Business Plan Development
  • Physician Recruitment
  • Strategy for partnerships with community organizations, and facilities
  • Establishment of 11-site clinic network

References Available on Request


Ralph H. Bellande
Chief Executive Officer/President Renaissance Senior Communities

Ralph H. Bellande Chief Executive Officer/President Renaissance Senior Communities

Ralph H. Bellande Chief Executive Officer/President Renaissance Senior Communities

Ralph H. Bellande, Chief Executive Officer/President Mr. Bellande has thirty-five years plus in senior housing management, acquisitions, financing, marketing and development. He has served as a public Ralph Bellande speaker, University instructor in marketing and management and assisted in numerous publications. He holds a BS of Business Administration, Portland State University and MBA, City College.

Ralph has experience in:

  • Management and responsibility of 100+ senior communities throughout US and Canada.
  • Served as an Executive Officer of two public companies including Atria Communities, an IPO.
  • Successfully launched and led two profitable private senior housing companies.
  • Responsible for the development and opening of over 25+ new senior housing communities.
  • Experience includes independent living, assisted living, skilled nursing, Alzheimer and various forms of modified CCRCs including buy-in and month-to-month rentals.

 

References Available on Request


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